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Whether you are just considering the leap to IP Telephony or if you have already made the decision to go that route, Avaya can address any concerns you may have surrounding the technology, features, and implementation. Coming from a background in telephony, Avaya has built a large base of loyal customers on the traditional PBX market and has brought all of the experience, technology, features, and usability into their IP Telephony line of products. When choosing the correct product to base your communications network, it is critical to consider several key factors; - How many sites will you have
- How many phones at each site
- What is the PSTN connectivity
- What features are needed by the users at each site
- What type of cabling is in place now
One of the key differentiators of the Avaya line up is the ability to scale from the very small business all the way up to the large business. In addition, you also have the ability to utilize existing Avaya digital phones, traditional analog phones or IP based phones depending on the needs of each user, the environment of the user, and the cabling in place for each station. Avaya is the leader in integrating legacy phones and IP based solutions all in the same system without the need to "Forklift" your entire infrastructure. The argument to keep your phones on a pure IP based solutions really is irrelevant unless you utlilize a SIP trunk for PSTN connectivity because when using T1s, PRI or analog lines you are still converting from an IP based solution to analog at that point anyway. By insuring that the network infrastructure is configured properly to handle the increased network load, you can scale the solution as large as you need to with no degradation of service or quality. Avaya is also leading the way with SIP trunk connectivity at the gateways. As this service becomes more mainstream and available to more customers, you can keep your connection to the PSTN IP based and utilize an ethernet connection for dial tone. Need Help Deciding? How many phones will you need?
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